Privacy Policy

Privacy Policy Statement

CMP Medical Aid takes your privacy seriously. We undertake to ensure that your personal information is kept strictly confidential and is not disclosed to third parties. The following points pertain to data collected whilst you are not logged in to the membership section of the site.

The following information may be collected during your interaction with the non-membership section of this website:

1. Personally Identifiable Information

Your personal information and contact details will only be used by our staff and/or agents and will not be passed on to any third parties or other marketers unless you give us explicit permission to do so. If you wish to opt out of our Industry Bulletin mailings, you can do so by contacting our Customer Care division at customercare@cmp.co.za. Please take note of the following: The Industry Bulletins contain important and educational information about the medical industry, available benefits, and your own membership, so if you are thinking about opting out, please consider these factors carefully before you make the decision. Failure to comply with any process addressed in this type of communication will not be accepted as a basis for not knowing about them and will therefore not be a valid excuse for non-compliance.

2. Site Monitoring

Our website uses Google Analytics to gather non-personal data such as visit frequency, page views, age, and gender, enhancing site content and user experience.

We use Google Analytics data to enhance our website content and user experience, allowing us to better understand our audience and refine our content and marketing strategies.

We are committed to ensuring that your privacy is protected. While we collect data like IP addresses through cookies, no personal identification is involved.

You can opt out of Google Analytics without affecting how you visit our site. For more information on opting out of being tracked by Google Analytics across all websites you use, visit this Google page: Google Analytics

3. Cookies

From time to time, we may place cookies on your hard drive; a cookie is a small piece of information stored by your browser, typically used to identify returning visitors and to collect aggregate information on the number of visitors to a site and the number of pages viewed. You can choose to prevent the site from accessing this information by disabling cookies in your browser options.

4. Changes to Privacy Policy

We may need to change this policy from time to time to address new issues and reflect changes to our site. Any changes will be posted here, allowing you to see what types of information we gather, how we might use that information, and whether that information is disclosed to anyone. Please refer to this policy regularly. If you have any questions or concerns about our Privacy Policy, please email our Customer Care division at customercare@cmp.co.za.

5. Agreement

By using this website, you indicate your acceptance of the above Privacy Policy. Your continued use of the website following the posting of changes to these terms will be taken to mean that you accept those changes.

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