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 Our office will be closed for the duration of the lockdown. You may contact us on the following
 WhatsApp numbers and email addresses.


 082 504 7686 - General customer care & chronic medicine queries.
 0721 41 2498 - Membership queries, authorisations and COVID-19 related questions.

Email: – General membership and subscription queries - General customer care queries – Authorisation and case management queries – Chronic medicine queries and new chronic scripts

Emergency authorisations:

 0860 227 363

Medical aid can be complicated

We wish we could tell you otherwise, but it’s true: the healthcare industry in South Africa is a complex, highly regulated environment, full of challenges, risks and conflicting priorities.

We can’t change that. What we can do, however, is make sure that our members have effective medical cover, and all the information they need to make informed healthcare choices at every stage of their lives.

At Cape Medical Plan, we keep our products as easy to understand as possible, provide up-to-date information about the healthcare industry, and offer our members a compassionate, human voice when they need it most.

Living with diabetes
21 February 2020

Diabetes Management
07 February 2020

NHI – what does it all mean?
01 November 2019
I would just like to take a moment to mention that you can be proud of the way employees like Gillian and her colleagues treat clients and see to their needs. I am in the service industry myself and know that clients are not always easy to deal with in their enquiries and so on, but I was astonished by your service; excellent, quick and with a friendly voice that makes you feel welcome as a member rather than a nuisance, like with some of my previous medical aids. Once again, thank you very much. My family and I look forward to many more years of friendly service. Good luck for the year. I know you will succeed with a winning team like this.

Thinking of joining CMP? Get started by submitting a membership enquiry.

Get comprehensive hospital cover for unexpected events.
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Get affordable hospital cover and savings for day-to-day expenses.
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Be sure that your day-to-day expenses are adequately covered.
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