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Medical aid can be complicated

We wish we could tell you otherwise, but it’s true: the healthcare industry in South Africa is a complex, highly regulated environment, full of challenges, risks and conflicting priorities.

We can’t change that. What we can do, however, is make sure that our members have effective medical cover, and all the information they need to make informed healthcare choices at every stage of their lives.

Here at Cape Medical Plan, we keep our products as easy to understand as possible, provide up-to-date information about the healthcare industry, and offer our members a compassionate, human voice when they need it most.


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I would just like to take a moment to mention that you can be proud of the way employees like Gillian and her colleagues treat clients and see to their needs. I am in the service industry myself and know that clients are not always easy to deal with in their enquiries and so on, but I was astonished by your service; excellent, quick and with a friendly voice that makes you feel welcome as a member rather than a nuisance, like with some of my previous medical aids. Once again, thank you very much. My family and I look forward to many more years of friendly service. Good luck for the year. I know you will succeed with a winning team like this.
  -KG

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